FREQUENTLY ASKED QUESTIONS
Repair services for LG Gadgets
To help you find the correct repair we have completed a list of the most popular questions our customers have. If you still cannot find an answer to your question please contact us on 0161 789 33 55 and our team will be happy to assist.
How long will my gadget take to repair?
When the phone or Gadget arrives, it takes to repair 2 – 3 working days
What kind of parts do you use for repairs?
We only use best quality parts and all of our parts replacement is a 12 assured month’s warranty.
Will I lose the data on my LG during repair?
We try our very best to save your data but we cannot guarantee this as on occasion a repair may require a device restore. We would recommend that you backup your LG before sending for repair.
How can I make payment for my repair?
We accept credit/debit card and PayPal. You can pay either online or over the phone on 0161 789 33 55.
I can´t find my repair on the website?
If you cannot find your repair please call 0161 789 33 55 and we will be happy to assist.
How will you return my LG after repair?
Once repair has been completed we will return to you by royal mail special delivery. This is a signed for and insured next day delivery service.
Should I send my sim card and charger with my LG?
You don´t need to send these as they are not required, please just send the LG.
Where can I view the status of my order?
You can Call Us Free: 0161 789 33 55 for status of your repair order